If you were able to remove the paper jam but the error remains, or if the jam cannot be removed, your printer will require servicing. Watch a video about how to remove paper jam. Press the printer's OK button to resume.If paper remains inside the printer, slowly pull out the paper with both hands and close the cover.Close the cover and r estart the print job.Don't open or close the cover during printing.Follow the instructions on the computer screen to print the other side.Press the printer's Paper Select button to select the paper size in the rear tray.Align the paper guide with the paper stack.Printing one side is complete if you are performing manual duplex printing. The Error Codes and Support Codes listed in the table below provide helpful information about various errors and how to fix them. ![]() Understand and resolve Support and / or Error Codes If the LCD displays flashing / alternating zeros, the front cover may be open. A steady " 0" on the display is normal, not an error.
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